PRIVACY POLICY

This Privacy Policy describes how Domilor.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Domilor may collect your personal information when you agree to make a purchase, register as a member, or interact, contact, or send feedback via email, phone, or through customer support channels. This information may include:

• Full name

• Email address

• Phone number

• Shipping address

• Payment information

Additionally, when you visit the website, our system automatically collects certain data, such as:

• IP address, browser type, browser version

• Access time, viewed products, clicks on products

• Cookies

Purpose of Using Information

Domilor uses the collected information for the following purposes:

1. Order processing and management: Ensuring that the ordering, payment, shipping, and providing related information about the order are done accurately and promptly.

2. Personalized experience: Recommending products based on preferences and options.

3. Customer care: Providing support, answering questions, and resolving issues related to products and services.

4. Marketing and promotions: Sending emails, messages, or notifications regarding promotions, new products, events, or advertising content.

Sharing Personal Information

Domilor is committed to not selling, exchanging, or renting your personal information to any third party for commercial purposes. However, we may share information in certain cases:

1. Service partners: Shipping providers, payment gateways. These parties are only allowed to use the information within the scope necessary to perform services for us.

2. Legal requirements: We may provide information to government authorities or law enforcement agencies when required by applicable laws.

Apart from the third parties mentioned above, we promise not to provide any information to anyone.

Storage and Security of Information

1. Storage: We only store information for the time necessary to fulfill the purposes outlined above or as required by law, to resolve disputes, and to enforce or carry out agreements.

2. Security: We implement technical and procedural measures to prevent unauthorized access, disclosure, modification, or destruction of information. For example:

o Data encryption (SSL) during transmission.

o Limiting internal access and granting permissions only to responsible employees.

o Regular checks and reviews to detect security vulnerabilities early.

User Rights

Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

Right to Delete. You may have a right to request that we delete personal information we maintain about you.

Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we only send email relate to your account or orders that you have made.

How to Contact Us

If you have any questions or concerns about the privacy policy, please contact us at email: support@domilor.com.
We are always ready to listen and assist with any requests or complaints related to your privacy.